Contact
Get in touch.
We'd love to hear from you. Whether you have a question, feedback, or just want to say hello.
General Support
Questions about using Melodex, feature requests, or general enquiries.
support@melodexstudio.com →Sales & Partnerships
Enterprise enquiries, partnerships, or licensing questions.
partnerships@melodexstudio.com →Send us a message
Not sure which to use? Just drop us a line.
Frequently asked questions
What's your response time?
We aim to respond to all enquiries within 24-48 hours. Enterprise customers get priority support with dedicated response times.
Where are you located?
Melodex Studio is a remote-first company. Our team spans multiple time zones to provide better coverage.
Do you offer phone support?
Currently we offer support via email and in-app messaging. Enterprise customers have access to phone support.
We're typically online Mon-Fri, 9am-6pm PT